Our IT System Administration and Maintenance Plans are tailored to your budget and needs. Computer systems require regular maintenance in order to continue running smoothly and with proper security. Once we evaluate your system, we will estimate the number of hours needed to be spent on Proactive Maintenance, Administration, and IT Technical Support in order to keep your systems running smoothly and reliably. This time can also be used for future planning, consulting, and improving your computer environment. The more time you commit to buying on a quarterly basis, the more discount you receive on our base hourly rate of $150/hour.
Every customer is different. You may have a complex computing environment in desperate need of rescue, or you may just need someone to stop in from time to time to maintain a well running system. Our objective is to make your systems run smoothly and perform maintenance on them so they will be reliable and capable of running your mission critical operations.
We provide guidance to help navigate your business through a sea of technology. We can perform a management, decision making role as a member of your team.
Decisions need to be made, and right or wrong decisions can make or break a business. Without consistant administration, your computer system will be adrift and eventually show the signs of neglect. Your system needs someone to keep a watchful eye on changing technology and innovations in Windows, Linux, network security issues, as well as all the hardware and software in use. Someone needs to make practical recommendations on how to utilize new technology to your best advantage. Someone needs to be looking down the road at emerging technology and the future of your company.
Many companies no longer have the luxury of their own IT Departments to, or even dedicated, qualified, IT Personnel as a result of downsizing or recent economic hardship. Your computing environment is unique and it is wasteful to have different technicians come in from time to time and try to fix or maintain a system they are not familiar with. By performing regular maintenance and IT Technical support, we build a level of familiarity that will allow us to diagnose problems and implement solutions much more quickly, thus saving you a lot of money over time.
The two most common upgrades we do to servers and workstations is adding as much memory as you can afford, and replacing your Mechanical Hard Drive with a newer and much faster Solid State Drive.
What may have seemed like a lot of memory at the time you bought your computer has gradually slipped below today's minimum recommend specifications. The speed of your computer is highly dependent on having enough memory. These days, having 4 GB of memory is average, and 8 GB is needed to make the newer versions of Windows run well. Every update that is pushed out by Microsoft, seems to put more and more demand on the limited resources of your computer. Windows XP, with all its updates, is an entirely different animal than what you started out with.
Solid state drives have come of age in terms of size, reliability, and affordability. Solid State Drives, or SSD's run about eight times faster than your existing drive, so everything you do wll run faster. We have the ability to upgrade your drive, without the need to reload your programs and data. Solid State Drives are also much more reliable than the older "mechanical" hard drives.
We always keep our customer's best interest in mind and earn trust over time. We know our customers and they know us on a first name basis. We are not shy about telling you how and where to spend money for equipment and upgrades if it is something you truly need. We spend our customer's money carefully as if it were our own, making sure it is spent wisely, finding a balance between too cheap and too expensive. Our goal is to save our customers much more money than we charge them. We want you to feel that your relationship with us is a valuable and profitable one. We want to be a member of your team.
This is one big advantage of being on a Maintenance Program with us. Not only do we provide you with Priority Service, but we would also be familiar with your overall computing environment. This is like a firefighter being familiar with a building before fighting a fire there. If you are not one of our regular customers, give us a call anyway. We charge on an hourly basis at the rate of $150/hour with a minimum of three hours per incident.