We are your local IT Consulting / Computer Consulting experts who can assist in all aspects of software implementation, as well as repairing your network and server, whether they run on Windows or Linux. Like most small business, you may not have the luxury of having your own Information Technology department to take on new projects or tackle complex challenges. You may be just barely hanging on to what you currently have and praying that your systems do not break down. We are here to come in with our knowledge, expertise, and experience to do the job of the Information Technology Department you wish you had.
Our IT System Administration and Maintenance Plans are tailored to your budget and needs. Computer systems require regular maintenance in order to continue running smoothly and with proper security. Once we evaluate your system, we will estimate the number of hours needed to be spent on Proactive Maintenance, Administration, and IT Technical Support in order to keep your systems running smoothly and reliably. This time can also be used for future planning, consulting, and improving your computer environment. The more time you commit to buying on a quarterly basis, the more discount you receive on our base hourly rate of $150/hour.
Your business relies heavily on technology. Technical problem solving is key to keeping your business running smoothly. When there is a technical problem with your network hardware, server, or software, it can effect employee morale, as well as productivity and ultimately profitability. Are your employees complaining about the technology they use? How many times do you have to stop and think about issues with your network server, software or computer hardware? Are your computing resources being abused or used for personal entertainment rather than business use? Have you had to shut your business down, cancel appointments, or change your plans because of technical problems or limitations? Do you have an employee that you cannot fire or are afraid will quit because they are the only ones with the knowledge to keep your systems running? These are not the type of problems that some technology whiz kid can solve. You need a team of trustworthy, experienced business IT Consultants, who can be the problem solver to help make management decisions and implement a solution. We will be happy to meet with you, privately if necessary, and see what we can do to help solve your technology problems.
For over 30 years, CMI has been installing, upgrading, and maintaining business computer systems all over Indianapolis and central Indiana. We enjoy working with small and medium sized businesses and medical practices, helping them grow, and run smoothly. We help you take the advantage with the best of available technology. Our customers include Medical and Dental Practices, Retail Stores, and just about everything else from Accounting to Manufacturing. Installing successful systems and establishing long relationships with our customers, by maintaining those systems, is what we do best.
As a result of downsizing, cost reduction, or employee turnover, you may no longer have anyone around to take care of your computer systems. Our services cost a lot less than employing a full time IT person. We pride ourselves in saving our customers much more money than our services cost. We help you make the right decisions on how to invest your IT Budget wisely in order to keep your computing environment running smoothly. We help you keep up with the ever changing technology, IT modernization and computing demands, while at the same time recommending practical, cost effective solutions. Give us a call. Tell us what you are trying to accomplish.
Every customer is different. You may have a complex computing environment in desperate need of rescue, or you may just need someone to stop in from time to time to maintain a well running system. Our objective is to make your systems run smoothly and perform maintenance on them so they will be reliable and capable of running your mission critical operations.
We provide guidance to help navigate your business through a sea of technology. We can perform a management, decision making role as a member of your team.
Decisions need to be made, and right or wrong decisions can make or break a business. Without consistant administration, your computer system will be adrift and eventually show the signs of neglect. Your system needs someone to keep a watchful eye on changing technology and innovations in Windows, Linux, network security issues, as well as all the hardware and software in use. Someone needs to make practical recommendations on how to utilize new technology to your best advantage. Someone needs to be looking down the road at emerging technology and the future of your company.
Many companies no longer have the luxury of their own IT Departments to, or even dedicated, qualified, IT Personnel as a result of downsizing or recent economic hardship. Your computing environment is unique and it is wasteful to have different technicians come in from time to time and try to fix or maintain a system they are not familiar with. By performing regular maintenance and IT Technical support, we build a level of familiarity that will allow us to diagnose problems and implement solutions much more quickly, thus saving you a lot of money over time.
It is rare, these days, that we need to travel to your location in order to provide technical support. With just a few keystrokes, you can allow us to access your computer and provide remote support so that we may see and control your computer as if we were sitting next to you. This eliminates most of the challenge of a user trying to describe a problem sufficiently for a technician to understand what is going on and find the solution. Questions can be answered quickly over the telephone and maintenance or repairs can be performed on your computer software remotely using a Remote Support program. We also have the ability to access and monitor servers and routers remotely so being on-site may not be required.
Typically a network install is the beginning of a long relationship with our customers. We take the care and time to plan and do the job right. We do not compromise quality on something that will wind up being so critical to the running of your business. We stick to well established wiring and installation standards and follow best practices, which will make your network reliable and easy to expand and maintain in the future. The last thing we want is for a poorly installed network to come back and haunt us.
Some of the most difficult problems may be caused by your own employees. Users generally do not like and are resistant to change or restrictions. End users may be too used to having the freedom to do anything they want with company computers, regardless of the problems they may cause. Many viruses and security problems are a result of employees using their work computers the same way the do their personal computers at home. Acceptable Use Policies need to be developed, implemented, and enforced with backing from top levels of management. We can help by installing tools to keep your employees and their computer use under control. We are not interested in corporate drama, politics, or winning popularity contests. We are here to solve problems.
All technology starts out as new technology. Every project and solution is unique. We are not afraid to try something that nobody has done before in order to give your business a competitive edge. We are constantly absorbing new technology as technology itself evolves with time. There are several companies around Indianapolis where we installed their first personal computers. We installed the first PC Network in Indianapolis. We were pioneers when the Internet first started by setting up one of the first Internet Service Providers in the area. Doctor and Dentist offices are constantly having us integrate new medical equipment with their practice management software and servers. Just because something has not been done before, does not mean that it can't be done and we can't do it. We are also available to help you evaluate new technology to see if it is necessary and will actually improve your business. We can help in the decision and evaluational process to help decide which new technology to take on.
Unfortunately, many companies do not realize until. after they have let their IT People go, how critical they actually were. We do not advocate downsizing IT Staff, but we are available to fill in the void that they leave behind. Help Desk Technical Support is critical to the ongoing operation of your business. We can provide Help Desk Technical Support so that your employees have someone to turn to for help their occasional questions and technical problem solving needs.