Our IT System Administration and Maintenance Plans are tailored to your budget and needs. Computer systems require regular maintenance in order to continue running smoothly and with proper security. Once we evaluate your system, we will estimate the number of hours needed to be spent on Proactive Maintenance, Administration, and IT Technical Support in order to keep your systems running smoothly and reliably. This time can also be used for future planning, consulting, and improving your computer environment. The more time you commit to buying on a quarterly basis, the more discount you receive on our base hourly rate of $150/hour.
We consider all the resources available to us whether it be placing a temporary server, offloading services to our own network, or knowing where to quickly obtain a critical replacement part. We do whatever it takes to get you operational as quickly as possible. An example of this is a customer who runs QuickBooks Enterprise on their server that crashed. In order to buy time to build a new server, we installed their QuickBooks on one of our servers for the customer to access remotely. Once the new server is up and running, the QuickBooks and Data were transferred to the new or repaired server.
We have loaner Servers, Switches, Routers, Hard Drives, and pretty much anything else to get your system back up and running so your business will not suffer.
The answer to that is mainly because of sales tax issues. We are purely consultants. We will recommend the hardware and software you need and then point you in the right directions so you may make your own purchase. We do not profit from hardware sales so our advice is honest. We make our money by consulting and installing computer systems.
We always tell customers that we save them a lot more money than we charge. We will make sure that you are buying exactly what you need and nothing more or less. We know what it takes and are familiar with the current products that we recommend to fit your needs.