Your business relies heavily on technology. Technical problem solving is key to keeping your business running smoothly. When there is a technical problem with your network hardware, server, or software, it can effect employee morale, as well as productivity and ultimately profitability. Are your employees complaining about the technology they use? How many times do you have to stop and think about issues with your network server, software or computer hardware? Are your computing resources being abused or used for personal entertainment rather than business use? Have you had to shut your business down, cancel appointments, or change your plans because of technical problems or limitations? Do you have an employee that you cannot fire or are afraid will quit because they are the only ones with the knowledge to keep your systems running? These are not the type of problems that some technology whiz kid can solve. You need a team of trustworthy, experienced business IT Consultants, who can be the problem solver to help make management decisions and implement a solution. We will be happy to meet with you, privately if necessary, and see what we can do to help solve your technology problems.
Our extensive experience is our biggest asset. We take the time to listen to users, analyze customer's needs, and recommend solutions that work. Whenever we install something, we make sure we do the job right, according to well established industry standards and best practices. We will only use the best available computer hardware and software that will assure success. We are used to solving problems that nobody else can.
With experience in the field, implementing and maintaining mission critical computer systems, networking, and servers, we are in a position to recommend solutions that we have used before. There is "No need to recreate the wheel" every time you need a solution. We use our experience to your advantage. While we know what works and what to recommend, we also will keep you from making the mistake of investing in a system that does not meet your needs.
Sometimes, what may seem like a big problem can be solved either over the telephone, or, if you have Internet available, through a remote connection. Unless there is a physical problem, involving smoke, or fried electronics that require replacement, we can solve most problems remotely, either by doing some simple troubleshooting over the phone, or using a remote access solution like terminal services, or remotely controlling a workstation.
Chances are other companies we work with have been through a problem similar to yours and we already know the solution. This is where our experience comes in handy. Many companies face similar problems in growth, changing technology, data recovery, or disaster management. We have the battle scars that come from solving a lot of problems over many years and we have yet to see a challenge we can not meet.
We keep ourselves up to date on all the latest security patches, varnings, and various bugs that are known problems. We know how to track down error codes and search for solutions based on other peoples experiences with the same problem. There is often no need to invent a solution. By keeping up and reading about problems, vulnerabilities and their solutions, we can often prevent a problem on your system before it ever happens.
Has your system been hacked? Is your Internet connection under attack? Are your computers infected with a fast spreading virus? Has someone taken over your server? Do you need your system secured after an employee change? These are all issues that we have dealt with in the past and know how to get under control. We have the tools and experience necessary to figure out what is going on and find a solution. We will repair the damages, find the source of the problem, and implement preventions to secure your systems.
Some of the most difficult problems may be caused by your own employees. Users generally do not like and are resistant to change or restrictions. End users may be too used to having the freedom to do anything they want with company computers, regardless of the problems they may cause. Many viruses and security problems are a result of employees using their work computers the same way the do their personal computers at home. Acceptable Use Policies need to be developed, implemented, and enforced with backing from top levels of management. We can help by installing tools to keep your employees and their computer use under control. We are not interested in corporate drama, politics, or winning popularity contests. We are here to solve problems.
We understand how to integrate different technoloies so that they work together. We are versitle enough to work with practically any technology and interface multiple technologies together for an overall solution.
Any kind of technology can be intimidating. We are also capable and have experience installing medical equipment, phone systems, security systems, cash register point of sale systems, and sometimes become involved in the technical design of customer products. We can work with your vendors and their technical specifications to make sure their products will interface with your computing environment and make any adjustments necessary.
We are used to reading manuals, working with technical specifications, and applying technology to any type of business application. Bring us in and let us look at what you are trying to accomplish. We can help with the research and evaluation of the next piece of equipment you are wanting to buy. We may know of another customer who is facing the same challenge or using the same technology.
Unfortunately, many companies do not realize until. after they have let their IT People go, how critical they actually were. We do not advocate downsizing IT Staff, but we are available to fill in the void that they leave behind. Help Desk Technical Support is critical to the ongoing operation of your business. We can provide Help Desk Technical Support so that your employees have someone to turn to for help their occasional questions and technical problem solving needs.
We have the ability to perform a full analysis of your network and find out what is going on. We can find and correct connection problems due to bad cable, connectors, or electrical interfearance. We analyze your network traffic to abnormalities, traffic restrictions, or signs of virus activity. We make sure your network is secure from attackers and hackers and that your corporate and customer data is protected. We often implement QOS or Quality of Service Policies to make sure that your Internet connection is shared in a way that nobody can hog all the Internet bandwidth. We monitor your network remotely and are alerted whenever a problem arises.
The solutions to many problems are yet to be invented. You may be on the "bleeding edge" of technology with new equipment or software that still needs some bugs worked out. We often work directly with companies like Dell, Microsoft, and Intuit in order to bring a problem to their attention and work on a solution as a team.
We have a lot of experience and resources that we can utilize to solve your problem. We will work with you as a part of your management team with the common goal of solving the problem. We have turned many problems into solutions and turned bad situations around. We are often the Big Guns that come in and solve problems where others have failed because we are experienced and know how to solve problems.