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1. A successful computer system must have well trained users who understand they are the most import part of the system.

   ... computer system around, but it is not worth anything unless users are trained and made part of the team effort to implement and run that system successfully.  Users need to understand the importance of their role in using their computers. ...

   ttravis - 10/29/2013 - 22:18

2. Users need to know that they are supported.

   ... to go to when they have a question or concern.  Leaving users to figure out a system on their own, or handing them a stack of manuals ... will lead to a comfort level that will assure success.  Users need to know that they are not alone, that help is available, and they ...

   ttravis - 01/09/2015 - 16:28

3. True stories that we could not make up if we tried.

   ... Amazon.com       10 dumb things users do that can mess up their computers ...

   ttravis - 10/18/2013 - 20:14

4. Understanding Internet Bandwidth in a Shared Environment

   ... It is difficult to describe to users just what bandwidth is. To end users, Internet bandwidth is just something that is there and they take it for ...

   ttravis - 02/04/2015 - 14:08 - 0 comments

5. There is a lot more to user training than punching buttons and manipulating screens.

   Users need to understand their role and how their part in using the computer ... overall picture and how they are benefiting the company.  Users need to be trained on how to react to different situations and recognize ... be more easily fixed before they become major problems.  Users need to be trained in their particular role, as well as have a ...

   ttravis - 01/09/2015 - 16:30

6. There is no such thing as a dumb question.

   We treat users with the respect they deserve.  We understand that users have other things to do besides keep up with the latest technology and ... and patience, we try our best to be helpful. It is the end users, after all, who we depend on to make a computer system successful. ...

   ttravis - 01/09/2015 - 15:32

7. Training is a great opportunity to receive user feedback.

   ... computer system administrators address the concerns of users.  Users have a unique perspective that can only come from real life experience ...

   ttravis - 10/29/2013 - 22:19

8. Intelligent Open Source Routers

   ... class router for homes with up to four or five typical users. They give you a business class router, if you demand or pay extra for ... for business connections that will support a dozen or more users and faster connection speeds. The big buzz word we used back in the 90's ...

   ttravis - 02/04/2015 - 13:24 - 0 comments

9. Most major software companies will offer user training. We should go through the training with you.

   ... a position to provide a first line of support helping your users get the most benefit out of the system.  We are used to learning new ... we are in a better position to train and support your users.  It is not uncommon for us to attend training on a Practice Management, ...

   ttravis - 10/29/2013 - 22:20

10. We are not afraid to ruffle feathers in order to bring about positive change.

    ... difficult problems may be caused by your own employees.  Users generally do not like and are resistant to change or restrictions.  End users may be too used to having the freedom to do anything they want with ...

    ttravis - 10/29/2013 - 21:45

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