March 18, 2005

If your computer dials up surf-ICI using either 713-1332 or 713-1333, you will need to change the number to 396-0319.  If you are not sure how to do this, click on this link to Tech Support and it will guide you through it.  If you are still unsure, call us at either 243-7888 or 834-7873 while you are by your computer and we will help you get it done.  You don't have to use a cell phone or have a free line because your computer will not need to dial in to make the modification.



December 23, 2003

• New DNS Server Settings:  Due to recent changes in IP Addresses, you need to change your TCP/IP properties DNS Server Settings to:  Obtain DNS Server Address Automatically.   Many of you have the old IP addresses of 209.100.145.17 and 209.100.145.16.  These old IP address are going away and will no longer work after February 6, 2004.  By making these settings automatic, you will always get the best DNS Server available.

August 13, 2003  Emergency Security Alert for Windows XP and 2000 Users

The MBlaster Worm is starting to dissipate around the Internet and most of our customers' computers have been repaired.  If you are just now getting a strange message that says something like "RPC  Your computer will shut down in 60 seconds" then you are infected and need to run the following program which was created by the people at Norton Antivirus:

Note: The MBlaster does not affect Windows 3.1, 95, and 98 users.  It affects Windows XP and 2000 users directly.  Windows NT and 2003 users are only indirectly affected and the security bulletin below explains this in detail.

Windows 2000:
Step 1:  Hit CTRL-ALT-DELETE once to bring up your Task Manager.  Go to the Processes Tab and find mblast.exe listed as a process.  Stop the process and close the Task Manager.
Steps 2 and 3 are the same as for Windows XP below.

Windows XP:
Step 1:  Turn on the firewall protection in Windows XP
Step 2:  Run the FixBlast program to remove the MBlaster worm from your computer.

FixBlast.exe   Fixtool for W32.Blaster.Worm by Symantec Corporation

Step 3:  When the FixBlast program is finished, it will take you to http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp where you need to download and install the Blaster Worm: Critical Security Patch for your version of Windows.  NOTE: Windows XP Home Edition and Professional Edition are both XP 32-bit.

Once you have completed these steps, you are finished and protected from getting MBlaster again.

January 27, 2002

• Wireless High Speed Access Is Now Available:  We now have the ability to offer High Speed Internet Access delivered to you over the airwaves.  Our first area of coverage is within 5 or 6 miles of our main office located at 2346 S. Lynhurst Drive in Indianapolis.  (Airport Area)  We are excited about this technology because it allows us to offer DSL like speeds to areas where DSL is not available.  This service will quickly grow cover west Indianapolis and beyond as we add towers.  Give us a call at 243-7888 if you would like to discuss this possibility.

January 26, 2002

• New Dialup Locations Now Available:  We've added more locations that are available for you to dial into.  We now have over 1,500 cities in the united states that have local phone numbers for you to dial up with your 56K National Account.

September 1, 2001

• Dish Network Satellite Television:  We are now Authorized Retailer for Dish Network Satellite Television products.  We sell, install, and service Dish Network Satellite Television in the Indianapolis area.  For more information about Dish Network, check out their web page at www.dishnetwork.com

September 5, 2000

• Family Friendly Filtered Access Now Offered: As an option for our 56K/ISDN National Access, we offer filtering of objectionable material.  Filtered Access provides "Family Friendly" or "G-rated" access control for the end-user. Dial-up customers do not have direct control or override capability for this service, making it secure and safe for consumer use. The cost of this option is $4/month.

July 6, 2000

• New National 56K Dialup Numbers We have a new carrier for our 56K National service.  If you are using 713-0200 or 833-2408, you need to change to 713-1360.  If you are using 834-4480, there is no need to change.  For a complete list of the new  National Access Numbers click here.  If you were using one of our backup servers, go ahead and change to the new number.